GoTo

Business calling and meetings in one app

GoTo is a business communications app for making work calls, sending messages, and joining video meetings from an Android phone. It suits employees, small teams, and customer-facing staff who need access to workplace communications while away from a desk.

What it can handle

The app brings several common work channels together instead of separating them across different tools. Depending on the organisation’s GoTo setup, users may be able to manage business calls, team conversations, meeting invites, and customer messages in one place.

• Place and receive business calls using the organisation’s calling service.
• Join or schedule video meetings from a mobile device.
• Use team messaging for day-to-day work conversations.
• Handle customer conversations through supported channels such as SMS or web chat.
• Use business caller ID and call-routing options configured by the organisation.

Useful for mobile work

GoTo is aimed at people who need to stay reachable while travelling, working remotely, or moving between office and field work. Features such as business caller identification can help users keep personal and work calls separate. Call-routing tools may also direct calls to the right person or device when someone is unavailable.

Publisher and user response

The listed developer is GoTo Group, Inc., and the app is in the Business category. It has a 4.76 rating from 146,327 reviews and more than 5,000,000 installs, indicating broad use among Android users. Its value depends on whether an employer or service provider has enabled the relevant GoTo communications features.